Terms & Conditions
Introduction
Welcome to Clean Between The Lines. By accessing and using our services, you agree to be bound by the following terms and conditions. Please read these terms carefully before engaging with our services. If you do not agree to these terms, please refrain from using our services.
Services
Clean Between The Lines provides professional cleaning services, including but not limited to carpet cleaning, area rug cleaning, hardwood floor cleaning, laminate floor cleaning, tile and grout cleaning, upholstery cleaning, odor and stain treatments, emergency water removal, water/flood damage restoration, mold removal and remediation, and drywall rebuild services. We strive to deliver high-quality services as described on our website. Service availability may vary based on location.
Booking and Payment
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Booking: Services must be booked in advance through our website, phone, or email. We reserve the right to refuse any booking at our discretion.
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Payment: Payment for services is due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including credit cards and cash. Prices are subject to change without prior notice.
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Cancellations and Rescheduling: Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment. Failure to do so may result in a cancellation fee.
Liability
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Property Damage: While we take great care in providing our services, Clean Between The Lines is not liable for any damage caused to your property during the cleaning process unless it is due to our negligence. In such cases, our liability is limited to the cost of the service provided.
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Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of these third-party websites.
Privacy
We are committed to protecting your privacy. Any personal information collected during the booking or service process is used solely for the purpose of providing our services. For more details, please refer to our Privacy Policy.
Refunds
We strive to provide the best possible service, and customer satisfaction is our priority. If you are unsatisfied with our service, please contact us within 24 hours of the service date. We will do our best to address your concerns. Refunds are issued at our discretion and may be subject to a review of the service provided.
Changes to Terms
Clean Between The Lines reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.
Governing Law
These Terms & Conditions are governed by the laws of the State of New Jersey, and any disputes arising from or relating to these terms will be resolved in the state or federal courts located in New Jersey.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Clean Between The Lines
640 Hazel Ave, Perth Amboy, NJ 08861
Phone: (732) 397-6933
Email: Cleanbtl@gmail.com